Our Rooms and Rates

QUEEN BEDROOM

Queen Size Bed

Own Entrance

En-Suite Bathroom

Coffee/Tea Facilities

Television

FREE Wi-Fi

TWIN ROOMS

Queen Size Bed

Own Entrance

En-Suite Bathroom

Coffee/Tea Facilities

Television

FREE Wi-Fi

FAMILY ROOMS

Queen Size Bed

Own Entrance

En-Suite Bathroom

Coffee/Tea Facilities

Television

FREE Wi-Fi

SINGLE ROOMS

Queen Size Bed

Own Entrance

En-Suite Bathroom

Coffee/Tea Facilities

Television

FREE Wi-Fi

FULLY EQUIPPED SELF CATERING APARTMENT

Queen Size Bed + 1 Daybed

Own Entrance

En-Suite Bathroom

Coffee/Tea Facilities

Television

FREE Wi-Fi

Please request rates for long stays, corporate companies and specials when making your inquiry

CHILD POLICY

Children 6 years and under, stay on a complimentary basis, when sharing with parents.

Our family rooms are equipped with a queen and a single bed at an additional cost of R120.00 per night (breakfast not included) and R170.00 breakfast included.

CHECK IN:        14h00

CHECK OUT:    11h00

Check in time is between 14:00 and 19:00 unless prior arrangements have been made. This is necessary to ensure the security, comfort and wellbeing of other guests.

BOOKING POLICY

Bookings can only be confirmed if the Guesthouse receives a 50 % deposit on accommodation, or a travel agent voucher.

Upon receipt of the confirmation the guest retains final responsibility to ensure all relevant reservation details are correct, as the guesthouse cannot be liable for incorrect bookings at a later stage.

The full cost of accommodation is payable in advance or on arrival unless otherwise agreed in writing.

The guest retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled the account. Cash, Internet transfers are accepted. We do not have credit card facilities at the premises.

CANCELLATION POLICY

In the event of premature departure, we may charge for the full original booking.

Cancellation 0-14 days before date of arrival, or no-show: Visitor forfeits 100 % of deposit paid.

Cancellation 15 – 28 days before date of arrival: Visitor forfeits 75 % of deposit paid or 25 % of full quote value (whichever greater)

Cancellation 29 + days before date of arrival: Visitor forfeits 50 % of deposit paid or 25 % of full quote value (whichever greater)

On receipt of a written instruction to cancel the reservation, Golden Key Guesthouse will refund the applicable amount as determined by the cancellation terms of the establishment, within 5 working days. Golden Key Guesthouse levies a 5 % administration fee on any refunds processed.

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